Last Update 17 March 2023

Privacy Policy

PNLBASE (“PNLBASE”, “Company” , “Application” , “We” , “Us” or “Our”)
At PNLBASE, we’re strongly committed to protecting and respecting your privacy.

This Privacy Policy explains when and why and how we collect and use personal information about people who visit our Application or use our services, the conditions under which we may disclose your personal information to others, and how we keep your personal information secure.

We use Your Personal data to provide and improve the service. By using the Application, You agree to the collection and use of information in accordance with this Privacy Policy.

1. What Information Do We Collect?

Personal Data:

While registering with our application and using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. In addition, this personal information will be used to create your personalized user profiles. Personally identifiable information may include, but is not limited to:

  • Name & Surname,

  • E-mail,

  • Gender,

  • Country,

  • User name,

  • Language

Usage Data:

Usage data is collected automatically when using the service or in e-mail submissions. Usage data,

  • Your mobile device type,

  • ID of your mobile device,

  • IP address of your mobile device,

  • Approximate location,

  • Data about your use of the mobile application,

  • Usage information,

  • E-mail open/click

Information about how you use our service, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities. We use Google Analytics, a web analytics service provided by GoogleLLC (“Google”), to help collect and analyze usage information. Here are more details about how Google uses this information.

In our e-mail campaigns, we may use pixels that allow us to collect your e-mail address, IP address, and the date and time you opened an e-mail sent to you or clicked on any link in the e-mail.

The following technologies may be used to collect internet activity information:

  • Cookies, which are text files stored on your device to uniquely identify your browser or to store information or settings in the browser to help you navigate between pages efficiently, remember your preferences, enable functionality, help us understand user activity and patterns, and facilitate online advertising.

  • Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.

  • Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

Cryptocurrency Information:

Cryptocurrency information may include, but is not limited to, your trading history in cryptocurrencies you upload through our service, your trading frequency, and your interest in cryptocurrency.

Communication Information:

We may collect your contact information when you contact us with questions or concerns, or when you voluntarily respond to surveys or market research requests to receive your comments and feedback.

Crypto Wallet Adress Information:

We may also receive your crypto wallet address if you decide to participate in one of our campaigns, surveys or a different service.

How Do We Use the Information?

PNLBASE uses the collected information for the following purposes:

  • To provide and maintain our service;
    This includes monitoring the use of our service.

  • To create and manage your account;
    The personal data you provide may enable you to access different functions of the service offered to you by creating a registered user.

  • To contact you;
    We may contact you via email or other contact information you share, where necessary or reasonable, to provide security updates, user support, to respond to your requests and feedback, about or to inform about functionality, products or contracted services. These activities are necessary for our legitimate interests in providing user support and notifying you of administrative changes.

  • To provide you with news, offers and general information;
    Unless you choose not to receive such information, we may contact you about other services and activities we offer similar to the service you purchased or inquired about.

  • To manage your requests;
    We may use it to manage or finalize your requests to us.

  • To serve you targeted ads;
    We may use your information to develop content and advertising tailored to your interests and/or location, and to measure its effectiveness. We may work with third parties that provide this service.

  • For business transfers;
    We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • Generating and deriving insights from unidentified and aggregated information;
    By analyzing the data we obtain from our users' personal data and cryptocurrency transactions, we may use it to generate insights from de-identified aggregated information. PNLBASE reserves the right to publish, reproduce and sell these insights.

  • To tracking the performance of your portfolio;
    We use your cryptocurrency transactions and history to measure, analyze and report the performance of your portfolio.

  • To personalize your experience;
    We may use your personal data and other data to personalize your in-app experience.

  • To improve our service and add new features;
    We may use your data to improve our application and services and to add new features in line with the data.

  • For other purposes;
    We may use your information for other purposes such as data analysis, determining usage trends, determining the effectiveness of our promotional campaigns, marketing our products and services, evaluating and improving your experience.

  • For Compliance and Protection;
    • Comply with applicable laws, legal requests, legal processes, such as responding to subpoenas or requests from official authorities,
    • To protect the rights, privacy or property of us, yours or others (including making and defending legal claims),
    • Supervising our compliance with legal regulations, meeting contract requirements and ensuring internal company policies,
    • Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activities, including cyber attacks and identity theft.

  • These activities are necessary to comply with our legal obligations and for our legitimate interest in exercising or protecting rights and maintaining safety and security.

Personal Information Sharing

We do not sell, rent, license or lease your personal information to third parties. However, in certain circumstances, we may share the categories of personal information described above with the following categories of third parties without notice to you, unless required by law:

Service Providers:

To assist us in meeting business operations needs and to perform certain services and functions, we may share personal information with service providers, including hosting services, cloud services, and other information technology services, email communication software and email newsletter services, advertising and marketing services, payment processors, customer relationship management and customer support services, and analytics services. Pursuant to our instructions, these parties will access, process, or store personal information in the course of performing their duties to us. We take commercially reasonable steps to ensure our service providers adhere to the security standards we apply to your personal information.

Professional Advisors:

We may share personal information with our professional advisors such as lawyers and accountants where doing so is necessary to facilitate the services they render to us. If you share your PNLBASE account with one of your tax or other advisors we will share your personal information with those advisors.

Business Transfers:

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, dissolution, sale of all or a portion of our assets, or transition of service to another provider (collectively a “Transaction”), your personal information may be shared in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of or following that Transaction along with other assets.

Legal Requirements:

We do not volunteer your personal information to government authorities or regulators, but we may disclose your personal information where required to do so for the Compliance and Protection purposes described above.


We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Retention of Personal Data

We retain information as long as it is necessary to provide the Services requested by you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until you ask us to delete it or your account is deleted, whichever comes first. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

Security of Personal Data

We take precautions to ensure the security of your personal information. We ensure that our Application is protected by reasonable security measures afforded by current technology, and that all our data hosts and servers are similarly protected by such security measures, including but not limited to firewalls. We strongly advise you to change your password frequently and not to use the same password for different websites.

We cannot protect, nor does this Privacy Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.

Links to Other Websites

Our Service may contain links to other websites not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly recommend that you review the Privacy Policy of each site you visit.

We have no control over and are not responsible for the content, privacy policies or practices of any third party sites or services.

Your California Privacy Rights

PNLBASE may have collected, used, and shared, for business purposes, personal information about you as described in this Privacy Policy. Each category of data may be used by PNLBASE or shared with third parties also as described in this Privacy Policy. Residents of California have the right to request access to and deletion of the information PNLBASE holds about them. Such requests may be submitted by email to or by mail to PNLBASE. PNLBASE will not sell your personal information without your consent. PNLBASE will not discriminate against you for exercising your rights under CCPA. Specifically, we will not:

  • Deny access to our services;

  • Charge a different rate for the use of our services; or

  • Provide a different quality of service.

EU and EEA Users Rights

If you are a resident of the European Economic Area, you generally have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We briefly describe these rights below:

You have the right to access your personal data and, if necessary, have it amended, deleted or restricted. In certain instances, you may have the right to the portability of your data. You can also ask us not to send marketing communications and not to use your personal data when we carry out profiling for direct marketing purposes. You can opt out of receiving e-mail newsletters and other marketing communications by following the opt-out instructions provided to you in those e-mails. Transactional account messages will be unaffected even if you opt out from marketing communications.


We do not knowingly collect information from children under the age of 18. Children aged 17 or younger should not submit any personal information without the permission of their parents or guardians. By using the PNLBASE service, you are representing that you are at least 18 years old.


Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority, although we hope that we can assist with any queries or concerns you may have about our use of your personal data.

Changes to Privacy Policy

PNLBASE may periodically update this Privacy Policy when it deems necessary. We will notify you of changes via e-mail and/or a prominent notice regarding our service before and/or after posting the updated Privacy Policy on this page.

You are encouraged to periodically review this Privacy Policy for any changes. Changes to this Privacy Policy are effective when posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

  • By email: